$59.95/month includes 2 users additional users at $19.95

CRM

Customer Relationship Management (CRM) is designed to help you bring the difficult and cumbersome task of maintaining close contact with current customers, as well as prospects. Extensive sales and customer information is available immediately which helps you to manage sales and marketing initiatives and track their results. Key components of the application include:

Develop and track sales
Automated sales functions to increase productivity and acquire more customers. At your fingertips, you have detailed account and contact information, the ability to track opportunities from lead to close, forecast revenues, manage sales activities and have complete visibility into each prospect as they move through the sales cycle.

An additional benefit to using this system is that in the event that any of your sales representatives leave the company, they don’t leave with important sales information tucked away in their mind, but instead it’s all accessible, right at your fingertips, eliminating any disruptions in work flow, lead follow-up and ultimately closing the sale. Run Email Campaign
Assemble the campaign by selecting the message and the groups to receive it. Then determine the frequency and the date to start. Based on the above information, the system will run the campaign and report on results.
Managing Marketing expenses
You can set up and administer marketing programs and track their success. The system enables you to:
-- Tracking different marketing and advertising campaigns (TV, radio, print campaigns, etc)
-- Monitor return on investment (ROI) for each campaign by providing real time information on the number of generated leads, number of sales and total sales dollars as a result of each marketing campaigns. Customer Relationship
Having client information in one location provides you with deep knowledge of every account, so that you and your staff can provide superior client service to build and maintain strong, lasting customer relationships. Creating trust and longevity with current clients will only lead to better customer relations with them, as well as your reputation among potential new clients. Knowledge is Power
You will have all the details of a client’s account right in front of you: a history of past service inquiries, a list of the products the customer is using, the service level to which the customer is entitled, and much more in a single contact manager interface. The system can also create a complete, at-a-glance case history for each customer inquiry.

Understanding your client’s position puts you in a better place to provide better solutions for their needs. Not every client is the same and so each client needs to be handled appropriately. This system can help you accomplish that goal and ultimately make for happier customers.

Another added benefit of this system is that you can have a complete understanding of a customer’s interactions with your service organization, including up-to-date information about customer purchases and payments. Being able to see how your clients are interacting with your employees can also help you determine if you are using your staff, finances and other resources effectively to service those accounts. You may find that your current approach is not the best way to handle a more demanding client versus a less demanding client.

Blake Information Solutions

CRM

Run Email Campaign

Managing Marketing expenses

Customer Relationship

Knowledge is Power